If you are dissatisfied with your purchase for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable, however if you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below. We appreciate your business and are sorry for any inconvenience you may have experienced. BrowserMart.com P.O. Box 99999 Knoxville, TN 37922